Yesterday, The Toll Roads introduced three new ExpressAccount payment options to the public at a press conference attended by board members, elected officials, community leaders, stakeholders, drivers and the media.
In May, cash toll collection will be removed from The Toll Roads. While we are removing one method of payment, we are introducing four new ways to pay. Three of those are called ExpressAccounts.
The New ExpressAccounts – New Ways to Pay Tolls Without Stopping
With the new, transponder-free ExpressAccounts, images of a vehicle’s license plate taken on The Toll Roads are linked to an account and the appropriate toll is collected. When customers sign up for an ExpressAccount, they may choose one of three payment options:
- Prepaid – Customers open an account with a prepaid balance and tolls are deducted from the amount whenever they use The Toll Roads.
- Charge – At the end of each day, customer’s tolls are charged to the credit card on file for each trip on The Toll Roads.
- Invoice – Customers are sent an invoice at the close of the month for tolls incurred that month; no need to use a credit card or link to a bank account. This account type includes an invoice fee.
ExpressAccounts can only be used on The Toll Roads (State Routes 73, 133, 241 and 261) and the toll is on average 20 percent higher than the toll paid by a FasTrak customer.
The fourth new way to pay tolls is called One-Time-Toll.
One-Time-Toll: For Visitors and Infrequent Users
A payment option has been designed for infrequent toll road drivers and visitors. “One-Time-Toll” allows out-of-town guests and tourists to use The Toll Roads without establishing an ExpressAccount or a FasTrak account. These customers may use The Toll Roads at their convenience and pay their tolls within 48 hours after driving the roads in two convenient ways: 1) visit http://www.thetollroads.com to pay online or 2) download The Toll Roads mobile app and pay easily from their mobile device. The mobile app for One-Time-Toll will be available on Feb. 1, 2014.
Already 81 percent of the daily trips on The Toll Roads are paid electronically with FasTrak®, the transponder-based electronic toll collection system used by tolling agencies throughout the state of California. Currently, 16 percent are cash transactions. When asked, cash customers say they would like a variety of ways to pay tolls and a nonstop, stress-free experience on The Toll Roads.
FasTrak: Still Lowest Tolls
Customers with FasTrak, which uses transponder technology affixed to a vehicle’s windshield, will continue to pay the lowest tolls and may be used on all toll roads, lanes and bridges throughout California. FasTrak customers won’t have to make any changes to their accounts when cash collection ceases on The Toll Roads.