Monthly Archives: September 2013
Is the freeway really free or is it costing you? Each year, the average SoCal driver spends 61 hours stuck in freeway traffic. That adds up to more than $1,300 every year in wasted time and gas, not to mention the cost of vehicle wear-and-tear. Driving The Toll Roads puts a stop to the stop-and-go and is the ideal solution for saving time, money and sanity.
Keep an eye out for Layne on the road, at events, in the news and on Facebook. She’ll be around with great tips that will change the way you drive in Southern California.
To meet the needs of The Toll Roads FasTrak accountholders who use FasTrak® to pay tolls outside of Orange County, we are now offering switchable FasTrak transponders. Switchable transponders can be manually set to indicate the number of occupants in the vehicle and are needed by qualifying carpools to receive a discount or drive toll-free on the new I-10 and I-110 ExpressLanes in Los Angeles.
An existing FasTrak accountholder may exchange a standard transponder for a switchable transponder by submitting a request through TheTollRoads.com, visiting the Irvine Service Center or phoning the call center at 949-727-4800.
A FasTrak transponder is mandatory to drive the I-10 and I-110 ExpressLanes. Drivers who use a standard FasTrak transponder will be charged the full toll whether or not they are carpooling. A switchable transponder is needed to get the discount for qualifying carpools.
On the I-110 ExpressLanes, carpools with two or more people, vanpools and motorcycles travel toll-free. On the I-10 ExpressLanes, carpools with three or more people, vanpools and motorcycles travel toll-free. Solo drivers can choose to use the I-10 and I-110 ExpressLanes for a toll. All vehicles, regardless of the number of occupants, must have a FasTrak transponder mounted to the windshield per state law in order to drive in the ExpressLanes.
LA Metro, the operator of the ExpressLanes, also issues switchable transponders. Metro ExpressLanes is a pilot, one-year demonstration program to improve traffic flow and provide enhanced travel options by converting High Occupancy Vehicle (HOV) lanes to High Occupancy Toll (HOT) lanes. Click here to visit the Metro ExpressLanes website to learn more.
The Toll Roads’ switchable transponders can also be used to pay tolls electronically on any tolled road, lane and bridge in California.
September 1 through November 30, use The Toll Roads’ free app to sign up for a new FasTrak® account and $30 in tolls will instantly be credited to the new account. The app is available in the Apple App and Google Play Stores. To receive the $30 in free tolls, use promo code “Mobile30” at sign up.
The Toll Roads recently released version 1.2 of its award-winning app. The update allows users to establish a FasTrak account entirely from their mobile device while continuing to give FasTrak accountholders access to the same account and customer service features available on The Toll Roads’ website.
The app also allows users to:
- View account balances
- Make payments
- Edit account information
- Add or remove vehicles, including rental and loaner vehicles
- Request additional transponders
- Review recent activity
In May 2012, The Toll Roads became the first toll road operator in the nation to offer an app for toll account management. To date, more than 44,000 customers have downloaded The Toll Roads App. Click here to learn more.
The Foothill/Eastern Transportation Corridor Agency (F/ETCA) and San Joaquin Hills Transportation Corridor Agency (SJHTCA) Boards of Directors have awarded contracts for the civil construction and consulting needed to convert The Toll Roads to all electronic tolling (AET).
With AET, all tolls will be collected electronically, eliminating delays caused by stopping to pay with cash, searching for cash or fumbling for exact change. In summer 2014, all users of The Toll Roads will experience non-stop driving and more time savings.
If you already have a FasTrak account, The Toll Roads’ conversion to AET will be seamless and uneventful – you won’t have to make any changes to your account or commute. For drivers who currently pay with cash, there will be three new membership account types available to sign up for in early 2014. Cash will continue to be collected on The Toll Roads through mid-2014.
The move to AET is a sign of the times — more and more consumers are moving away from paying with cash. Already, 81 percent of Toll Road customers use FasTrak.
Click here to learn more about AET.